Retail Key Holder — Lead & Delight Customers, 40% Discount

Bath & Body Works; Irving (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

DailyPay access to earned wages

Tuition-free education assistance with

40% merchandise discount

Job summary

Bath & Body Works is seeking a Key Holder to help drive sales through strong store leadership and exceptional customer experiences. You will support execution of daily tasks, coach team members, and model selling behaviors rooted in our values and product knowledge.

You will lead the team during shifts, maintain store standards, and ensure safe, engaging experiences for customers. A high school diploma or equivalent is required, with a customer-first mindset and flexibility for evenings and

Qualifications

• Customer-first retail mindset and experience in fast-paced environments.
• Ability to coach and develop team members in real time.
• Strong communication and problem-solving skills.

Responsibilities

• Support execution of store tasks and sales plans.
• Act as Manager on Duty when scheduled to address customer experience and maintenance issues.
• Provide performance feedback to managers and lead in-store selling and product knowledge.
• Set daily shift directions and goals for the team.
• Perform opening/closing routines including handling deposits and shipments.
• Create connections with customers and recommend products based on needs.

Skills

Customer service

Leadership

Sales

Communication

Education

High school diploma, GED or equivalent

Tools

POS systems

Job description

Bath & Body Works is seeking a Key Holder to help drive sales through strong store leadership and exceptional customer experiences. You will support execution of daily tasks, coach team members, and model selling behaviors rooted in our values and product knowledge.

You will lead the team during shifts, maintain store standards, and ensure safe, engaging experiences for customers. A high school diploma or equivalent is required, with a customer-first mindset and flexibility for evenings and