Store Key Holder & Customer Experience Leader

URBN Urban Outfitters, Inc.; City of Syracuse (NY); In loco; USD 21.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

PTO

Employee discounts

Descrizione del lavoro

URBN Urban Outfitters, Inc. is seeking a Key Holder to support the store leadership in delivering exceptional customer service, driving sales, and handling daily store processes.

You will help mentor the team and uphold operating procedures to ensure a high-performing environment. Responsibilities include collaborating with leadership to foster an inclusive atmosphere, managing daily zones, and assisting with training and onboarding.

Competenze

• Leadership experience in a retail or store environment.
• Ability to collaborate with leadership and mentor teammates.
• Willingness to work nights, weekends, and holidays as needed.
• Eagerness to learn and grow within the organization.

Mansioni

• Collaborates with the leadership team to create a welcoming environment and strong customer connection.
• Drives sales and store metrics by using KPIs to set team and zone goals.
• Delivers a seamless omni-channel shopping experience through execution of omni services.

Conoscenze

Leadership experience

Team player

Flexible hours

Eagerness to learn

Descrizione del lavoro

URBN Urban Outfitters, Inc. is seeking a Key Holder to support the store leadership in delivering exceptional customer service, driving sales, and handling daily store processes.

You will help mentor the team and uphold operating procedures to ensure a high-performing environment. Responsibilities include collaborating with leadership to foster an inclusive atmosphere, managing daily zones, and assisting with training and onboarding.