Store Key Holder | Guest Experience Leader

URBN Urban Outfitters, Inc.; Bellevue (WA); Hybrid; USD 26,000 - 37,000; Part time

Benefits offered by this job

Employee discounts

Health benefits

Job summary

URBN Urban Outfitters, Inc. is seeking a Key Holder to support the store leadership team in delivering a exceptional customer experience through selling, service, and daily operations in Bellevue, WA.

The role emphasizes leadership, training of associates, and collaboration with cross-functional partners to maintain visual standards and smooth omni-channel services. Availability for varied shifts is expected.

Qualifications

• Leadership experience in a retail or store setting.
• Ability to work effectively as part of a team.
• Willingness to work flexible hours including nights, weekends and holidays.
• Passion for delivering exceptional customer service and supporting leadership.

Responsibilities

• Collaborates with leadership to cultivate an engaging customer connection and drive sales.
• Monitors KPIs to set team goals and achieve store metrics.
• Delivers seamless omni-channel shopping experiences through service and operations.

Skills

Leadership experience

Team player

Flexible hours

Customer service

Job description

URBN Urban Outfitters, Inc. is seeking a Key Holder to support the store leadership team in delivering a exceptional customer experience through selling, service, and daily operations in Bellevue, WA.

The role emphasizes leadership, training of associates, and collaboration with cross-functional partners to maintain visual standards and smooth omni-channel services. Availability for varied shifts is expected.