Key Holder & Store Experience Lead

URBN Urban Outfitters, Inc.; Corte Madera (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Corte Madera, CA is seeking a Key Holder to support the store leadership team in service, selling and daily operations. You will be an expert in operating procedures and help mentor the associate team.

The role focuses on delivering a seamless customer experience, driving sales and KPI-driven goals while maintaining store standards and supporting training for new hires.

Qualifications

• Anthro brand fan.
• Leadership experience.
• Team player.
• Ability to work flexible hours including nights, weekends and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Collaborates with leadership to create an environment where customers feel welcome, heard and valued.
• Drives sales and store metrics by using KPIs to set team and zoning goals.
• Delivers an omni-channel shopping experience through execution of omni services.
• Manages store environment and daily zones with energy, positivity and teamwork.

Skills

Leadership experience

Team player

Flexible hours

Brand affinity

Eagerness to learn

Job description

URBN Urban Outfitters, Inc. in Corte Madera, CA is seeking a Key Holder to support the store leadership team in service, selling and daily operations. You will be an expert in operating procedures and help mentor the associate team.

The role focuses on delivering a seamless customer experience, driving sales and KPI-driven goals while maintaining store standards and supporting training for new hires.