Store Key Carrier & Customer Experience Leader

The TJX Companies, Inc.; Gilbert (AZ); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Career development

Job summary

The TJX Companies, Inc. is hiring a Key Carrier for our Gilbert, AZ location. The role extends the Coordinator position and requires leadership responsibility while maintaining store operations.

Open availability including nights and weekends is required, with a focus on delivering exceptional customer service. You will support management, coach associates, ensure safety and policy adherence, and help manage opening/closing procedures in a fast-paced, off-price retail environment.

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Available nights and weekends
• Strong customer service skills

Responsibilities

• Create a positive customer experience
• Act as Manager on Duty adhering to company policy and procedure
• Ensure store team performs tasks and activities per store plan
• Coach Associates and provide feedback
• Maintain opening/closing procedures per guidelines
• Ensure adherence to labor laws and procedures

Skills

Flexible schedule

Team player

Adaptability

Merchandise flow

Problem solving

Multitasking

Communication skills

Retail experience

Leadership potential

Job description

The TJX Companies, Inc. is hiring a Key Carrier for our Gilbert, AZ location. The role extends the Coordinator position and requires leadership responsibility while maintaining store operations.

Open availability including nights and weekends is required, with a focus on delivering exceptional customer service. You will support management, coach associates, ensure safety and policy adherence, and help manage opening/closing procedures in a fast-paced, off-price retail environment.