Key Carrier & Coordinator Lead, Retail Operations

The TJX Companies, Inc.; Gilbert (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays/vacation/sick

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a Key Carrier for HomeGoods in Gilbert, AZ. This role extends the Coordinator duties, stepping up as Leader on Duty and ensuring store operations align with company policies.

You will coach Associates, manage coverage, and maintain a positive customer experience. Ideal candidates have retail experience, leadership exposure, and strong communication. You will handle flexible shifts including nights and weekends and support safety and policy adherence while

Qualifications

• 1 year retail, 6 months leadership experience.
• Flexible schedule including nights and weekends.
• Knowledge of store software, systems and procedures.
• Knowledge of merchandise flow in stores.
• Proven problem solving skills.
• Able to coach, delegate and follow-up on multiple tasks.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures opening/closing procedures are executed per guidelines.
• Provides coaching to Associates and supports training needs.
• Maintains associate coverage for a positive customer experience.
• Promotes safety and adheres to labor laws and policies.

Skills

Customer service

Coaching

Multi-tasking

Communication

Organizational skills

Tools

Store software

Merchandise flow knowledge

Job description

The TJX Companies, Inc. is seeking a Key Carrier for HomeGoods in Gilbert, AZ. This role extends the Coordinator duties, stepping up as Leader on Duty and ensuring store operations align with company policies.

You will coach Associates, manage coverage, and maintain a positive customer experience. Ideal candidates have retail experience, leadership exposure, and strong communication. You will handle flexible shifts including nights and weekends and support safety and policy adherence while