Retail Key Carrier & Shift Leader

The TJX Companies, Inc.; Goleta (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Medical/dental/vision

Job summary

The TJX Companies, Inc. in Goleta, CA is seeking a Key Carrier to support store operations and step into leadership roles as needed. You will alternate between Coordinator and Key Carrier duties, ensuring outstanding service and adherence to store procedures.

The ideal candidate has retail experience, leadership exposure, and the ability to work nights and weekends. Join a Fortune 100 company known for growth opportunities within TJX stores nationwide.

Qualifications

• 1 year retail experience.
• 6 months leadership experience.
• Able to work a flexible schedule, including nights and weekends.
• Knowledge of company standard software, systems, and procedures.
• Knowledge of merchandise flow in stores.
• Proven problem solving skills.
• Able to coach, delegate, and follow-up on multiple people/tasks.
• Able to act quickly under challenging circumstances.
• Capable of multi-tasking.
• Superior communication and organizational skills with attention to detail.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides appropriate coaching to Associates
• Exercises discretion regarding customer service policies to satisfy customers
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Ensures Associates adhere to all operational procedures
• Ensures opening/closing procedures are executed according to company guidelines
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Provides feedback, recognition and coaching to Associates
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Job description

The TJX Companies, Inc. in Goleta, CA is seeking a Key Carrier to support store operations and step into leadership roles as needed. You will alternate between Coordinator and Key Carrier duties, ensuring outstanding service and adherence to store procedures.

The ideal candidate has retail experience, leadership exposure, and the ability to work nights and weekends. Join a Fortune 100 company known for growth opportunities within TJX stores nationwide.