Store-in-Store Mobile Expert — Tech Sales & Customer Education

T-MOBILE USA, Inc.; Memphis (TN); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee stock purchase plan

Paid time off

Annual holidays

Job summary

T-Mobile USA, Inc. invites you to join our Store-in-Store Mobile Associates team in a dynamic, high-traffic setting. You will educate customers, demonstrate products, and promote store benefits while delivering outstanding service and building relationships.

Training starts immediately, with opportunities to grow into more advanced roles. We emphasize upbeat customer interactions, product knowledge, and collaborative teamwork.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Proactively engages customers in a high-traffic retail environment and educates them on products and benefits.
• Complete training on store-in-store experience and systems, applying new skills and processes.
• Build rapport, drive sales, and collect referrals while delivering exceptional service.

Skills

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Coaching

Customer Needs Identification

Communication

Leadership

Customer Satisfaction Management

Sales Techniques

Customer Service

Customer Engagement

Relationship Building

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. invites you to join our Store-in-Store Mobile Associates team in a dynamic, high-traffic setting. You will educate customers, demonstrate products, and promote store benefits while delivering outstanding service and building relationships.

Training starts immediately, with opportunities to grow into more advanced roles. We emphasize upbeat customer interactions, product knowledge, and collaborative teamwork.