Store-in-Store Manager - Retail Growth Leader

T-Mobile; Chillicothe (OH); On-site; USD 66,000 - 119,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays (4 weeks full-time)

Job summary

T-Mobile is looking for a Retail Operations Leader to manage partner-store operations, elevate customer engagement, and boost sales performance. You will lead a sales team, coach staff, and ensure exceptional service while maintaining operational standards across locations.

This role requires strong collaboration with store partners, deep product knowledge, and the ability to drive customer outcomes through coaching, cross-functional communication, and process discipline.

Qualifications

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets
• Manage store operations including opening, closing, and adherence to operational standards
• Coach and provide feedback to team members to improve customer interactions and sales skills
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Sales leadership

Team coaching

Customer service

Product knowledge

Operational leadership

Education

High School Diploma/GED

Job description

T-Mobile is looking for a Retail Operations Leader to manage partner-store operations, elevate customer engagement, and boost sales performance. You will lead a sales team, coach staff, and ensure exceptional service while maintaining operational standards across locations.

This role requires strong collaboration with store partners, deep product knowledge, and the ability to drive customer outcomes through coaching, cross-functional communication, and process discipline.