Store Growth Lead: Coach Teams & Drive Sales

Victoria’s Secret & Co.; Irving (TX); On-site; USD 66,000 - 80,000; Full time

Job summary

Victoria’s Secret & Co Store Manager role leads the sales floor, coaches the team, and drives top-line sales while upholding brand standards and operational excellence. The position reports to the District Manager and requires athletic stamina for long hours, lifting up to 40 lbs, and weekend availability.

You will oversee scheduling, merchandising, payroll, and inventory to ensure a consistent customer experience aligned with the brand’s vision.

Qualifications

• Passion for Victoria’s Secret Brand.
• Ability to improve customer satisfaction and drive customer loyalty.
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
• A sense of self-awareness with an interest in seeking feedback to improve and develop.
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
• Ability to monitor/track progress and incorporate feedback into decision-making.
• Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
• Experience with influencing cross-functional partners in informal and formal settings to get things done.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to stand for long periods and frequently bend, kneel, and lift.
• Ability to use technology (headsets, mobile devices, computers).
• 10+ years of retail leadership experience preferred

Responsibilities

• Leading and demonstrating company values within the store.
• Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
• Conducting associate observations and associate coaching
• Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
• Linking results to behaviors and actions to drive top-line sales.
• Independently managing labor hours within the store to drive top line sales and profit.
• Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
• Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
• Demonstrating and leading company policy and procedures.
• Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks

Skills

Retail leadership

Customer experience

People development

Schedule management

Coaching & feedback

Strategic thinking

Brand & visual standards

Cross-functional collaboration

Flexibility

Technology use

Job description

Victoria’s Secret & Co Store Manager role leads the sales floor, coaches the team, and drives top-line sales while upholding brand standards and operational excellence. The position reports to the District Manager and requires athletic stamina for long hours, lifting up to 40 lbs, and weekend availability.

You will oversee scheduling, merchandising, payroll, and inventory to ensure a consistent customer experience aligned with the brand’s vision.