Store Leadership Coach: Drive Sales & Customer Experience

Victoria’s Secret & Co.; Rochester (MN); On-site; USD 66,000 - 80,000; Full time

Job summary

Victoria’s Secret & Co Store Manager leads the sales floor, coaches the team, drives top-line sales, and ensures operational excellence through merchandising, payroll, inventory, and brand standards. Reports to the District Manager and oversees weekly schedules.

This role requires a passion for the brand, strong leadership, ability to work nights and weekends, stand for long periods, lift up to 40 pounds, and at least 10 years of retail leadership experience.

Qualifications

• Passion for Victoria’s Secret Brand.
• Ability to improve customer satisfaction and drive customer loyalty.
• Experience reviewing business reports and insights and taking action to achieve results.
• A sense of self-awareness with an interest in seeking feedback to improve and develop.
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
• Ability to monitor/track progress and incorporate feedback into decision-making.
• Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
• Experience with influencing cross-functional partners in informal and formal settings to get things done.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to stand for long periods and frequently bend, kneel, and lift.
• Ability to use technology (headsets, mobile devices, computers).
• 10+ years of retail leadership experience preferred

Responsibilities

• The Store Manager drives top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.
• Ensures operational excellence through visual merchandising, payroll management, inventory control, and brand standards.
• Coaches and develops leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations.
• Owns or oversees the weekly schedules of leaders and associates.

Skills

Brand passion

Customer loyalty

Business insights

Feedback seeking

People development

Progress tracking

Strategy execution

Cross-functional influence

Flexible schedule

Physical stamina

Tech savvy

Retail leadership

Job description

Victoria’s Secret & Co Store Manager leads the sales floor, coaches the team, drives top-line sales, and ensures operational excellence through merchandising, payroll, inventory, and brand standards. Reports to the District Manager and oversees weekly schedules.

This role requires a passion for the brand, strong leadership, ability to work nights and weekends, stand for long periods, lift up to 40 pounds, and at least 10 years of retail leadership experience.