Store GM: Lead Team, Guest Experience & Ops

Jimmy John's; Angola (IN); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Smoothie King is seeking a General Manager to create a high‑performing store environment, developing a motivated team, delivering an extraordinary guest experience, and balancing operations with leadership excellence.

The role emphasizes curiosity, willingness to take on new challenges, and lifting the team by building additional skills to support our purpose. The GM will lead store operations and community outreach with a customer-first mindset.

Formación

• High school diploma required; associate or bachelor’s preferred.
• Minimum 2 years’ experience as a manager or supervisor in a restaurant or similar retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Exceptional interpersonal skills and a customer-first mindset.

Responsabilidades

• Hire, develop, and lead the store team to deliver an outstanding guest experience.
• Use tools like P&L, Daily Business Review, Cash & Deposit Log, and Data Central for operational excellence.
• Maintain relationships with suppliers and inventory management.
• Review store KPIs to identify opportunities and drive improvement.
• Manage store cash activities and ensure accurate deposits.
• Ensure compliance with food safety guidelines at all times.
• Promote brand standards and maintain store appearance per brand guidelines.
• Drive local marketing and community outreach initiatives.

Conocimientos

Interpersonal skills

Leadership

Customer focus

Adaptability

Educación

High school diploma

Associate or bachelor’s degree in business or hospitality

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Smoothie King is seeking a General Manager to create a high‑performing store environment, developing a motivated team, delivering an extraordinary guest experience, and balancing operations with leadership excellence.

The role emphasizes curiosity, willingness to take on new challenges, and lifting the team by building additional skills to support our purpose. The GM will lead store operations and community outreach with a customer-first mindset.