Store General Manager: Profit, People & Experience Leader

Gap Inc; Plaza (ND); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Gap Inc. is seeking a General Manager to lead a store team toward achieving profitable growth and top-line goals. You will translate brand vision into store operations, drive customer-focused service, and develop talent to deliver a best-in-class shopping experience.

In this role you will oversee merchandising, operations, and customer interactions while building strong teams, forecasting demand, and ensuring compliance with standards. Travel may be required to support the business needs.

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Strong communication with customers and employees.
• Willingness to travel as required.

Responsibilities

• Analyzes results, identifies opportunities and drives KPIs with leadership.
• Forecasts and schedules to drive profitable sales.
• Manages store budget to support the P&L.
• Builds and develops an effective team.
• Coaches and gives feedback to the team.
• Leads SOPs and initiatives.
• Promotes inclusive environment.
• Represents the brand and understands competition.
• Ensures compliance with standards.

Skills

Retail leadership

Team development

Forecasting

P&L management

Communication skills

Education

College degree or equivalent

Job description

Gap Inc. is seeking a General Manager to lead a store team toward achieving profitable growth and top-line goals. You will translate brand vision into store operations, drive customer-focused service, and develop talent to deliver a best-in-class shopping experience.

In this role you will oversee merchandising, operations, and customer interactions while building strong teams, forecasting demand, and ensuring compliance with standards. Travel may be required to support the business needs.