Store General Manager: Customer Experience & Growth

Gap Inc; United States; Sur place; USD 90 000 - 140 000; Plein temps

Résumé du poste

Gap Inc. is seeking a General Manager to lead our store team toward a profitable business plan, delivering a best-in-class customer experience and strong performance across sales, operations, and people development.

You will coach, forecast, schedule, and manage the P&L while building capable teams and ensuring standards. You will partner with leaders to execute initiatives, drive growth, and uphold Gap Inc. values in every customer interaction.

Qualifications

• 3–5 years of retail leadership experience.
• Proven ability to deliver results.
• Strong communication with customers and staff.
• Flexibility with schedule including nights/weekends/holidays.

Responsabilités

• Analyze results and collaborate with leadership to drive KPIs.
• Forecast, schedule, and drive profitable sales growth.
• Manage store budget and daily operations to support P&L.
• Build and develop high-performing teams through sourcing and coaching.
• Coach and provide feedback to improve team performance.
• Lead implementation of SOPs and initiatives.
• Create an inclusive store environment.
• Promote Omni-channel customer experience.

Connaissances

Leadership

Communication

Time management

Planning

Customer focus

Formation

College degree or equivalent

Description du poste

Gap Inc. is seeking a General Manager to lead our store team toward a profitable business plan, delivering a best-in-class customer experience and strong performance across sales, operations, and people development.

You will coach, forecast, schedule, and manage the P&L while building capable teams and ensuring standards. You will partner with leaders to execute initiatives, drive growth, and uphold Gap Inc. values in every customer interaction.