Store General Manager — Profit, People & Experience

Gap Inc; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Gap Inc. is seeking a General Manager to lead a store team and drive profitable growth while delivering a best-in-class customer experience. You will translate brand vision into store operations, merchandising, and talent development.

You will forecast, schedule, manage the budget, coach the team, and implement SOPs to maximize efficiency. You will represent the brand, promote community involvement, and ensure compliance across all standards.

Qualifications

• 3–5 years of retail leadership experience.
• College degree or equivalent experience preferred.
• Proven ability to deliver results.
• Excellent communication with customers and staff.
• Ability to lift up to 30 lbs and stand for long periods.

Responsibilities

• Analyze results and drive KPIs with leadership.
• Forecast sales and manage scheduling.
• Manage store budget and daily operations.
• Build and develop a high-performing team.
• Coach performance and provide feedback.
• Lead SOP implementation and initiatives.
• Promote an inclusive customer experience.
• Ensure compliance with all standards.

Skills

Retail leadership

People management

Forecasting & scheduling

Communication skills

Education

College degree or equivalent experience

Job description

Gap Inc. is seeking a General Manager to lead a store team and drive profitable growth while delivering a best-in-class customer experience. You will translate brand vision into store operations, merchandising, and talent development.

You will forecast, schedule, manage the budget, coach the team, and implement SOPs to maximize efficiency. You will represent the brand, promote community involvement, and ensure compliance across all standards.