Store General Manager: Profit, People & Experience

The Gap, Inc.; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

The Gap, Inc. is seeking a Store General Manager to guide a team toward delivering a profitable store business plan and hitting key metrics. You will connect brand vision to in-store execution, drive sales growth across Customer Operations, Merchandising, Product Operations, and talent development.

You will coach behaviors that create a best-in-class customer experience while maintaining store standards and process discipline, including omni-channel execution and community involvement.

Qualifications

• Proven ability to lead retail teams to hit targets and improve performance.
• Strong people development and coaching capabilities.
• Excellent communication with customers and staff.
• Effective scheduling, forecasting and budget awareness.

Responsibilities

• Analyze results and drive KPIs with leadership input.
• Forecast, schedule, and drive profitable sales.
• Manage store budget to support P&L.
• Build productive teams through selecting and developing staff.
• Coach for performance and deliver coaching feedback.
• Lead SOP implementation and initiatives.
• Promote an inclusive environment and community involvement.
• Leverage omni-channel tools to deliver a frictionless customer experience.
• Ensure compliance standards are met.

Skills

Leadership

Customer focus

Results oriented

Communication

Education

College degree

Job description

The Gap, Inc. is seeking a Store General Manager to guide a team toward delivering a profitable store business plan and hitting key metrics. You will connect brand vision to in-store execution, drive sales growth across Customer Operations, Merchandising, Product Operations, and talent development.

You will coach behaviors that create a best-in-class customer experience while maintaining store standards and process discipline, including omni-channel execution and community involvement.