Store General Manager — Lead Operations & Guest Experience

4S Commons Town Center : JJ000686; 4S Ranch (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

The Jamba General Manager role at Fresh Dining Concepts is a hands-on leadership position responsible for store operations, guest experience, sales growth, and financial results. You will lead, develop, and coach a team of Team Members, Shift Managers, and Assistant GMs while ensuring brand standards and operational efficiency.

If you thrive in a fast-paced environment and are passionate about delivering fresh products with outstanding service, we want to hear from you and invite you to join our

Qualifications

• Minimum age 18; high school diploma or GED required.
• Bachelor’s degree in Business or related field preferred, or equivalent experience.
• Minimum of 2 years of successful management experience.
• Direct P&L responsibility.
• Current ServSafe certification required, or able to obtain within 30 days of hire.
• Experience coaching and developing teams in a retail or restaurant environment.
• Experience supervising hourly and management-level staff.
• Hospitality, retail, or restaurant experience preferred.
• Strong leadership, interpersonal, and communication skills.
• Proficiency in Microsoft Office, email, and basic computer applications.
• Availability to work nights, weekends, and holidays.
• Reliable transportation.

Responsibilities

• Lead store operations and guest service across the team.
• Oversee daily operations, including food preparation and guest interactions.
• Drive sales performance, revenue growth, and profitability.
• Manage inventory, ordering, and food/labor cost controls.
• Recruit, train, coach, and develop a high-performing team.
• Execute strategies to enhance guest satisfaction and loyalty.
• Address guest feedback and resolve concerns professionally.
• Partner with regional and corporate leaders to ensure brand standards are met.

Skills

Leadership

Communication

Analytical thinking

Planning

Ownership

ServSafe

Flexibility

P&L experience

Team management

Retail/Restaurant exp

Education

High School Diploma or GED

Bachelor’s degree in Business (preferred)

Tools

Microsoft Office

Job description

The Jamba General Manager role at Fresh Dining Concepts is a hands-on leadership position responsible for store operations, guest experience, sales growth, and financial results. You will lead, develop, and coach a team of Team Members, Shift Managers, and Assistant GMs while ensuring brand standards and operational efficiency.

If you thrive in a fast-paced environment and are passionate about delivering fresh products with outstanding service, we want to hear from you and invite you to join our