Store General Manager: Guest Experience & Growth

Stonestown Galleria; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Fresh Dining Concepts (FDC) is seeking experienced, driven, and people-focused Jamba General Managers to lead our stores and deliver exceptional guest experiences. This is a hands-on leadership role responsible for store operations, team development, sales performance, and execution of brand standards.

If you thrive in a fast-paced environment, enjoy developing teams, and are passionate about delivering fresh, high-quality products with outstanding service, we want to hear from you.

Qualifications

• Minimum age 18 and high school diploma or GED.
• Bachelor’s degree in Business or related field preferred, or equivalent experience.
• Minimum 2 years of successful management experience.
• Current ServSafe certification required, or is able to obtain one within 30 days of hire.
• Experience coaching and developing teams in a retail or restaurant environment.

Responsibilities

• Lead exceptional guest service and store operations.
• Oversee daily store operations, including food preparation and guest interactions.
• Drive sales performance, revenue growth, and profitability.
• Manage inventory, ordering, and food/labor cost controls.
• Recruit, train, coach, and develop a high-performing team.
• Execute strategies to enhance guest satisfaction and loyalty.
• Address guest feedback and resolve concerns professionally.
• Partner with regional and corporate leaders to ensure brand standards are met.

Skills

Leadership

Communication

Team development

Guest service

Problem solving

Time management

Education

High school diploma or GED

Bachelor’s degree in Business or related field (preferred)

ServSafe certification

Tools

Microsoft Office

Job description

Fresh Dining Concepts (FDC) is seeking experienced, driven, and people-focused Jamba General Managers to lead our stores and deliver exceptional guest experiences. This is a hands-on leadership role responsible for store operations, team development, sales performance, and execution of brand standards.

If you thrive in a fast-paced environment, enjoy developing teams, and are passionate about delivering fresh, high-quality products with outstanding service, we want to hear from you.