Assistant GM: Lead Team, Drive Guest Experience & Sales

Stonestown Galleria; San Francisco (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Fresh Dining Concepts LLC and Jamba are hiring a Jamba Assistant General Manager to lead store operations, guest experience, sales growth, and brand standards.

This hands-on leadership role develops teams, manages daily tasks from food prep to service, and partners with the General Manager to drive profitability and excellence.

If you thrive in a fast-paced environment and are committed to delivering high-quality products and outstanding service, apply today.

Qualifications

• Minimum age: 18 years.
• High school diploma or GED required.
• Bachelor’s degree in Business or related field preferred, or equivalent experience.
• 1–2 years of supervisory or management experience.
• ServSafe certification required, or ability to obtain one within 30 days of hire.
• Experience coaching and developing teams in a retail or restaurant environment.
• Experience supervising hourly team members preferred.
• Hospitality, retail, or restaurant experience preferred.
• Background in nutrition is a plus.
• Strong leadership, interpersonal, and communication skills.
• Proven analytical and problem‑solving abilities.
• Excellent organization and planning skills.
• Ability to make sound decisions and influence others effectively.
• Self-motivated with a strong sense of ownership and accountability.
• Proficiency in Microsoft Office, email, and basic computer applications.
• Availability to work nights, weekends, and holidays.
• Reliable transportation.

Responsibilities

• Lead and model exceptional guest service.
• Support daily store operations, including food preparation and guest interactions.
• Assist in driving sales performance, revenue growth, and profitability.
• Support inventory, ordering, and food/labor cost controls.
• Help recruit, train, coach, and develop a high‑performing team.
• Execute strategies to enhance guest satisfaction and loyalty.
• Address guest feedback and resolve concerns professionally.
• Partner with the General Manager, regional leaders, and corporate leaders to ensure brand standards are met.

Skills

Leadership

Interpersonal skills

Communication

Analytical thinking

Problem solving

Organization

Planning

Ownership

Accountability

Availability nights/weekends/holidays

Reliable transportation

Education

High school diploma or GED

Bachelor’s degree in Business or related field preferred

Tools

Microsoft Office

Job description

Fresh Dining Concepts LLC and Jamba are hiring a Jamba Assistant General Manager to lead store operations, guest experience, sales growth, and brand standards.

This hands-on leadership role develops teams, manages daily tasks from food prep to service, and partners with the General Manager to drive profitability and excellence.

If you thrive in a fast-paced environment and are committed to delivering high-quality products and outstanding service, apply today.