Store General Manager - Growth, Ops & Team Leadership

Gap Inc; United States; On-site; USD 80,000 - 130,000; Full time

Job summary

Gap Inc. seeks a General Manager to lead a high-performing store team and deliver a profitable business plan. You will drive sales growth across Customer Operations, Merchandising, Product Operations, and talent development, ensuring the brand vision comes to life at the store level.

You will coach behaviors, manage scheduling, budgeting, and compliance, and partner with leadership to meet or exceed goals. The role requires 3–5 years of retail leadership, strong communication, and flexibility to

Qualifications

• 3–5 years of retail leadership experience.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Effective communication with customers and employees.
• Ability to maneuver around sales floor, stock room, and office; lift up to 30 lbs.
• Flexible schedule including nights, weekends, and holidays.
• Willingness to travel as required.

Responsibilities

• Analyzes results, identifies opportunities and drives KPIs with leadership.
• Forecasts and schedules to drive profitable sales.
• Manages store budget for daily operations in support of the P&L.
• Builds productive teams through sourcing and development.
• Coaches and gives feedback to improve performance.
• Leads implementation of SOPs and initiatives.
• Promotes inclusive environment and community involvement.
• Delivers seamless omni-channel customer experiences.

Skills

Retail leadership

Communication skills

Time management

Planning & prioritization

Customer service

Education

College degree or equivalent experience

Job description

Gap Inc. seeks a General Manager to lead a high-performing store team and deliver a profitable business plan. You will drive sales growth across Customer Operations, Merchandising, Product Operations, and talent development, ensuring the brand vision comes to life at the store level.

You will coach behaviors, manage scheduling, budgeting, and compliance, and partner with leadership to meet or exceed goals. The role requires 3–5 years of retail leadership, strong communication, and flexibility to