Store General Manager: Grow Profits & Elevate Customer Experience

Gap Inc; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Gap Inc is seeking a General Manager to lead a store team to deliver a profitable business plan and meet key metrics. You translate the brand vision into store reality, driving customer experience, merchandising, product operations and talent development to achieve superior results.

You will coach, schedule, and manage the P&L, build high-performing teams, ensure SOP compliance, promote community involvement and leverage OMNI to deliver a frictionless customer journey, while maintaining safety

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• College degree preferred.
• Ability to maneuver around sales floor, stock room, and office; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, nights, weekends, holidays.
• Ability to travel as required.
• Business Acumen skills
• Established time management skills
• Strong planning and prioritization skills

Responsibilities

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators.
• Drive profitable sales through forecasting and scheduling.
• Manages store budget for daily operations in support of the P&L.
• Builds highly productive teams through sourcing, selecting and developing people.
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives.
• Creates an inclusive environment.
• Implements action plans to maximize efficiencies and productivity.
• Performs Service Leader duties.
• Represents the brand and understands the competitors.
• Promotes community involvement.
• Leverages OMNI to deliver a frictionless customer experience.
• Ensures all compliance standards are met.

Job description

Gap Inc is seeking a General Manager to lead a store team to deliver a profitable business plan and meet key metrics. You translate the brand vision into store reality, driving customer experience, merchandising, product operations and talent development to achieve superior results.

You will coach, schedule, and manage the P&L, build high-performing teams, ensure SOP compliance, promote community involvement and leverage OMNI to deliver a frictionless customer journey, while maintaining safety