Retail Store General Manager — Growth & Operations

Gap Inc; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Gap Inc. is seeking a General Manager to lead a high-performing store team and deliver a profitable business plan. You will shape customer experience, drive sales, and manage operations, merchandising, and talent development to exceed goals.

In this role you will forecast, schedule, coach, and build an inclusive environment while ensuring compliance and a frictionless omni-channel experience for customers. Travel may be required to support business needs.

Qualifications

• 3-5 years retail leadership experience.
• College degree or equivalent experience preferred.
• Strong communication with customers and employees.
• Ability to lift up to 30 lbs and work a flexible schedule including nights, weekends, holidays.

Responsibilities

• Analyze results, identify opportunities, and drive KPIs with the leadership team.
• Forecast and schedule to drive profitable sales.
• Manage store budget for daily operations to support the P&L.
• Build and develop a high-performing team through sourcing, selecting, and coaching.
• Coach for performance and feedback and lead SOPs and initiatives.
• Create an inclusive environment and ensure omni-channel frictionless customer experience.
• Ensure compliance standards are met and brand standards are upheld.

Skills

Retail leadership

Budgeting

Forecasting

Communication

Team development

Time management

Planning and prioritization

Education

College degree or equivalent experience

Job description

Gap Inc. is seeking a General Manager to lead a high-performing store team and deliver a profitable business plan. You will shape customer experience, drive sales, and manage operations, merchandising, and talent development to exceed goals.

In this role you will forecast, schedule, coach, and build an inclusive environment while ensuring compliance and a frictionless omni-channel experience for customers. Travel may be required to support business needs.