Store General Manager — Growth, Ops & People

Gap Inc; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Gap Inc. is seeking a General Manager to lead store teams toward a profitable business plan, achieving key metrics and delivering a best-in-class customer experience. You will connect brand vision to store execution across operations, merchandising, product, and talent development.

You will coach the team, forecast demand, schedule coverage, and manage the store P&L, driving sales growth while upholding compliance and community involvement.

Qualifications

• 3–5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• Ability to travel as required.

Responsibilities

• Analyzes results, identifies opportunities and makes decisions with leadership to drive KPIs.
• Drive profitable sales through forecasting and scheduling.
• Manages store budget for daily operations in support of the P&L.
• Builds highly productive teams through sourcing, selecting and developing people.
• Coaches and provides feedback to improve performance.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of Standard Operating Procedures and initiatives.
• Creates an inclusive environment.
• Implements action plans to maximize efficiencies and productivity.
• Represents the brand and understands competitors.
• Promotes community involvement.
• Leverages OMNI to deliver a frictionless customer experience.
• Ensures all compliance standards are met.

Skills

Leadership

Retail operations

Forecasting

Communication

Team development

Education

Bachelor's degree or equivalent

Job description

Gap Inc. is seeking a General Manager to lead store teams toward a profitable business plan, achieving key metrics and delivering a best-in-class customer experience. You will connect brand vision to store execution across operations, merchandising, product, and talent development.

You will coach the team, forecast demand, schedule coverage, and manage the store P&L, driving sales growth while upholding compliance and community involvement.