Store General Manager — People-First Coffee Leader

Ziggi’s Coffee, LLC; Castle Pines (CO); On-site; USD 65,000 - 85,000; Full time

Job summary

Ziggi’s Coffee, LLC is hiring a General Manager who leads with energy and accountability. The role oversees all store operations, from daily execution to team development, ensuring a welcoming space for customers and staff.

You will drive culture, coach and grow others, manage labor and inventory, and ensure food safety and quality standards. This hands-on leadership role rewards clear communication and consistent performance.

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership experience

Coffee service operations

Team coaching

Labor management

Communication under pressure

Culture development

Job description

Ziggi’s Coffee, LLC is hiring a General Manager who leads with energy and accountability. The role oversees all store operations, from daily execution to team development, ensuring a welcoming space for customers and staff.

You will drive culture, coach and grow others, manage labor and inventory, and ensure food safety and quality standards. This hands-on leadership role rewards clear communication and consistent performance.