Store Floor Leader - Retail Ops & Service

Ace Hardware Corporation; Odessa (TX); On-site; USD 23,000 - 25,000; Full time

Job summary

Ace Retail Group in the United States is seeking a Floor Supervisor to oversee store operations, guest services, and staff performance in the absence of management. You will lead daily activities, ensure a positive environment, and uphold Ace's brand standards.

The role requires experience in retail, ability to manage loss prevention, merchandising, and safety programs, plus strong communication with the General Manager and teams.

Qualifications

• Previous retail management experience preferred.
• Hardware experience preferred.
• Standing, walking, lifting up to 25lbs and climbing.

Responsibilities

• Assist with managing store operations and direct staff to achieve goals.
• Supervise opening and closing procedures and store operations.
• Ensure loss prevention, safety and internal audits.
• Train associates and communicate issues to the General Manager.
• Provide proactive customer service and resolve customer problems.

Skills

Retail management

Hardware experience

Job description

Ace Retail Group in the United States is seeking a Floor Supervisor to oversee store operations, guest services, and staff performance in the absence of management. You will lead daily activities, ensure a positive environment, and uphold Ace's brand standards.

The role requires experience in retail, ability to manage loss prevention, merchandising, and safety programs, plus strong communication with the General Manager and teams.