Retail Floor Supervisor - Service & Operations Lead

Ace Hardware Corporation; Perrysburg (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Ace Retail Group is seeking a Floor Supervisor to help manage store operations and lead staff in the absence of the General Manager. You will ensure excellent customer service, store presentation, and daily operational efficiency.

Responsibilities include supervising opening/closing, supporting loss prevention, and training associates to uphold our standards and core values in a fast-paced retail environment.

Qualifications

• High School or GED equivalent.
• Previous retail management experience preferred.
• Hardware experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.

Responsibilities

• Customer Service: project a positive representation of Westlake Ace Hardware.
• Proactively assist customers in solving problems and greet customers in store.
• Work with store staff in managing daily operations and assist in supervision in absence of managers.
• Oversee opening and closing of the store and support loss prevention efforts.
• Train associates, participate in store meetings and communicate issues to management.

Skills

Retail management

Hardware experience

Physical stamina

High school education

Education

High School or GED

Job description

Ace Retail Group is seeking a Floor Supervisor to help manage store operations and lead staff in the absence of the General Manager. You will ensure excellent customer service, store presentation, and daily operational efficiency.

Responsibilities include supervising opening/closing, supporting loss prevention, and training associates to uphold our standards and core values in a fast-paced retail environment.