Retail Floor Supervisor - Lead Operations & Service

Westlake Hardware, Inc.; United States; On-site; USD 26,000 - 30,000; Full time

Job summary

Ace Retail Group in the United States seeks a Floor Supervisor to help manage store operations, lead staff, and step in for the General Manager when needed. The role centers on delivering outstanding customer service and maintaining a safe, welcoming shopping environment.

Responsibilities include supervising daily operations, merchandising and inventory, training associates, coordinating with management, and ensuring accurate pricing, loss prevention, and store cleanliness.

Qualifications

• Previous retail management experience preferred.
• Hardware experience preferred.
• Standing, walking, lifting up to 25 lbs, and climbing.

Responsibilities

• Provide proactive customer service and resolve problems.
• Open and close the store; supervise general operations.
• Assist with implementing programs from Store Support Center.
• Support loss prevention, safety and internal audits.
• Lead and train associates; communicate issues to the General Manager.
• Maintain cleanliness and organization of the sales floor, stock room and outdoor areas.
• Ensure timely price changes and labeling updates.
• Assist with cashiering functions including training, audits, and reports.

Job description

Ace Retail Group in the United States seeks a Floor Supervisor to help manage store operations, lead staff, and step in for the General Manager when needed. The role centers on delivering outstanding customer service and maintaining a safe, welcoming shopping environment.

Responsibilities include supervising daily operations, merchandising and inventory, training associates, coordinating with management, and ensuring accurate pricing, loss prevention, and store cleanliness.