Store Floor Lead: Service & Ops Champion

UDF-MyScoop Branding; Fairfield (OH); On-site; USD 19,000 - 23,000; Full time

Job summary

UDF-MyScoop Branding in Ohio is seeking an Assistant Manager to ensure outstanding guest service by following The Hi Five Guest Experience during your shift, personally or through on-duty team members. You will help maintain store conditions, supervise staff, and ensure safe, compliant operations including alcohol and tobacco sales.

You will train Shift Leaders and Guest Services Associates, manage daily tasks from scheduling and cash handling to inventory, and contribute to a welcoming

Qualifications

• Experience in retail or food service leadership role preferred.
• Ability to supervise staff and conduct interviews.
• Knowledge of cash handling and POS operations.
• Must be legally permitted to sell alcohol and tobacco in Ohio.

Responsibilities

• Lead and coach team to deliver The Hi Five Guest Experience.
• Oversee store operations and administration tasks.
• Ensure accurate cash handling and daily reporting.
• Maintain store appearance and product stocking.
• Support management with scheduling and training.

Skills

People management

Customer service

Team coaching

Cash handling

Alcohol/tobacco compliance

Tools

POS System

Gas Console

Inventory software

Job description

UDF-MyScoop Branding in Ohio is seeking an Assistant Manager to ensure outstanding guest service by following The Hi Five Guest Experience during your shift, personally or through on-duty team members. You will help maintain store conditions, supervise staff, and ensure safe, compliant operations including alcohol and tobacco sales.

You will train Shift Leaders and Guest Services Associates, manage daily tasks from scheduling and cash handling to inventory, and contribute to a welcoming