Store Floor Lead: Flexible Schedule & Guest Experience

CSC Generation Enterprise; Arlington (VA); On-site; USD 21,000 - 39,000; Part time

Job summary

Sur La Table is seeking a Store Floor Lead in Arlington, VA to guide daily store operations as Manager on Duty, drive sales, and model exceptional customer service. You will coach associates, support onboarding, and uphold brand standards while maintaining a guest-obsessed culture.

The role emphasizes leadership, team development, and hands-on coaching to achieve monthly goals and deliver memorable in-store experiences for our guests.

Qualifications

• Must be 21 years of age or older at the time of employment.
• 1 year of retail management experience, preferably in a specialty or culinary retail environment.
• Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.

Responsibilities

• Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).
• Provide in-the-moment coaching and feedback to elevate performance and team engagement.
• Support onboarding, training, and development of new associates.
• Represent Sur La Table’s brand by creating memorable, educational experiences that inspire repeat visits and loyalty.
• Ensure exceptional customer experience by leading a guest-obsessed culture.

Skills

Retail management

Leadership

Customer service

Communication

Team development

Problem solving

Tools

Microsoft Office

Job description

Sur La Table is seeking a Store Floor Lead in Arlington, VA to guide daily store operations as Manager on Duty, drive sales, and model exceptional customer service. You will coach associates, support onboarding, and uphold brand standards while maintaining a guest-obsessed culture.

The role emphasizes leadership, team development, and hands-on coaching to achieve monthly goals and deliver memorable in-store experiences for our guests.