Store Experience & Shoes Ops Lead

DSW-Designer Shoe Warehouse; Fort Worth (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

DSW-Designer Shoe Warehouse in Fort Worth, TX seeks a store leadership-level role to drive sales and deliver an exceptional customer experience. You will partner with management to execute priorities, oversee merchandising, and support omni-channel activities while maintaining loss prevention standards.

The role requires at least 2 years of management experience, a high school diploma or equivalent, and the ability to work nights, weekends, and holidays.

Qualifications

• Outstanding customer service skills with a positive attitude.
• Proven leadership experience in retail or service environment.
• Strong communication and interpersonal skills for coaching and teamwork.
• Experience managing store inventory, pricing, and merchandising basics.

Responsibilities

• Elevate in-store experience by modeling CEL behaviors and coaching associates.
• Ensure a positive customer experience by upholding store standards and completing open/close tasks.
• Monitor progress and communicate daily/weekly/monthly goals and action plans.
• Assist in scheduling, payroll, and labor deliverables with Store Manager.

Skills

Customer service

Leadership

Communication

Team coaching

Inventory management

Time management

Scheduling

Education

High school diploma or equivalent

Job description

DSW-Designer Shoe Warehouse in Fort Worth, TX seeks a store leadership-level role to drive sales and deliver an exceptional customer experience. You will partner with management to execute priorities, oversee merchandising, and support omni-channel activities while maintaining loss prevention standards.

The role requires at least 2 years of management experience, a high school diploma or equivalent, and the ability to work nights, weekends, and holidays.