Store Operations & Customer Experience Lead

DSW-Designer Shoe Warehouse; Cedar Hill (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

DSW-Designer Shoe Warehouse in Cedar Hill, TX seeks an energetic Retail Associate to elevate the customer experience and support daily store operations. You will assist customers, maintain store standards, and participate in inventory and omni-channel activities.

Ideal candidates have at least 2 years of workforce experience, strong communication, and the stamina to stand/walk long hours. Availability for evenings, weekends, and holidays is preferred.

Qualifications

• 2+ years of workforce experience.
• High school diploma or equivalent required.
• Strong customer service and communication skills.

Responsibilities

• Provide exceptional in-store customer service to meet store goals and KPIs.
• Maintain store standards including cleaning, recovery, and maintenance tasks.
• Support inventory activities and omni-channel initiatives like BOPIS and in-store pickup.

Skills

Customer service

Collaboration

Communication skills

Time management

Availability for nights/weekends/hols

Tech proficiency

Physical stamina

Lifting up to 50 lbs

Education

High school diploma or equivalent

Tools

POS register

Job description

DSW-Designer Shoe Warehouse in Cedar Hill, TX seeks an energetic Retail Associate to elevate the customer experience and support daily store operations. You will assist customers, maintain store standards, and participate in inventory and omni-channel activities.

Ideal candidates have at least 2 years of workforce experience, strong communication, and the stamina to stand/walk long hours. Availability for evenings, weekends, and holidays is preferred.