Part-Time Store Lead: Customer Experience & Ops

DSW-Designer Shoe Warehouse; Livingston (NJ); On-site; USD 23,000 - 32,000; Full time

Job summary

DSW-Designer Shoe Warehouse is seeking a Store Associate to support store management in delivering exceptional customer experiences and driving sales. You will help maintain store standards, assist with omni-channel tasks, and ensure efficient cashwrap operations.

The role requires strong communication, reliability, and physical stamina to stand/walk throughout shifts, with availability for nights, weekends, and holidays. Training and coaching will be provided to grow with the team.

Qualifications

• Minimum 2 years of workforce experience.
• High school graduate or equivalent.
• Strong customer service, communication and teamwork.
• Comfort with standing and physical tasks.

Responsibilities

• Support store management to drive sales and customer experience.
• Maintain store standards and complete open/close tasks.
• Engage with customers and fellow associates to meet KPIs.
• Assist with omni-channel activities and inventory tasks.
• Escalate issues and provide feedback to leadership as needed.

Skills

Customer service

Collaboration

Verbal and written communication

Time management

Availability for nights/weekends/holid

Tech proficiency (POS, iPhone, calc)

Mobility (standing/walking)

Lifting up to 50 lbs

Stoop/kneel/crouch

Education

High school diploma or equivalent

Tools

POS system (Register)

iPhone

Calculator

Job description

DSW-Designer Shoe Warehouse is seeking a Store Associate to support store management in delivering exceptional customer experiences and driving sales. You will help maintain store standards, assist with omni-channel tasks, and ensure efficient cashwrap operations.

The role requires strong communication, reliability, and physical stamina to stand/walk throughout shifts, with availability for nights, weekends, and holidays. Training and coaching will be provided to grow with the team.