Store Experience & Sales Lead

belk; Severn (MD); On-site; USD 17,000 - 33,000; Part time

Job summary

Belk is seeking a Selling Lead to drive store results by building genuine customer relationships and leading a team to deliver memorable shopping experiences. The role emphasizes customer service, events, and strong teamwork in a fast-paced retail environment.

The Selling Lead supports store operations, ensures presentation standards, and assists with omnichannel selling. Monthly bonus eligibility is noted for performance-based rewards.

Qualifications

• 1+ years of retail experience with a dedication to customer service excellence.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Comfortable with technology (smartphones, tablets) and Windows-based devices.
• Ability to move around store and lift up to 40 lbs.

Responsibilities

• Drive sales and store metrics through exceptional customer service.
• Engage customers and build relationships; support events and clienteling initiatives.
• Greet and assist customers to create a welcoming shopping experience.
• Process transactions accurately and resolve inquiries with professionalism.
• Share daily goals and support onboarding and associate learning.
• Utilize selling tools and devices to provide omnichannel shopping experiences.
• Maintain merchandise presentations and store cleanliness per brand standards.
• Support store fulfillment and asset protection in designated areas.

Skills

Retail experience

Customer service

Flexible schedule

Technology comfortable

Team player

Job description

Belk is seeking a Selling Lead to drive store results by building genuine customer relationships and leading a team to deliver memorable shopping experiences. The role emphasizes customer service, events, and strong teamwork in a fast-paced retail environment.

The Selling Lead supports store operations, ensures presentation standards, and assists with omnichannel selling. Monthly bonus eligibility is noted for performance-based rewards.