Store Experience & Ops Lead

Designer Brands; Wauwatosa (WI); On-site; USD 28,000 - 42,000; Full time

Job summary

Designer Brands in Wisconsin is seeking a Store Associate to support store management in driving sales and delivering a great customer experience. You will help maintain store standards, assist with inventory and in-store services to optimize cashwrap efficiency.

Excellent communication, a proactive attitude, and flexibility to work nights, weekends and holidays are required. You will partner with leadership to meet KPIs and foster a lively, customer-focused store environment aligned with

Qualifications

• High school diploma or equivalent is required.
• Minimum 2 years of workforce experience.
• Strong customer service and communication skills.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Maintain in-store experience by modeling CEL behaviors and responding to customer requests with urgency.
• Maintain store standards and complete daily open/close tasks, cleaning and maintenance.
• Plan and execute daily tasks and follow up on required actions.
• Support inventory, omni activities, and cashwrap efficiency.

Skills

Customer service

Collaboration

Verbal & written communication

Time management

Flexible hours

POS / checkout tech

Mobility / physical stamina

Lifting 50 pounds

Standing/walking

Education

High school diploma or equivalent

Tools

POS system

Register

iPhone

Calculator

Job description

Designer Brands in Wisconsin is seeking a Store Associate to support store management in driving sales and delivering a great customer experience. You will help maintain store standards, assist with inventory and in-store services to optimize cashwrap efficiency.

Excellent communication, a proactive attitude, and flexibility to work nights, weekends and holidays are required. You will partner with leadership to meet KPIs and foster a lively, customer-focused store environment aligned with