Store Experience Lead – Customer Service & Operations

Designer Brands; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Designer Brands in Scottsdale, AZ is seeking a Store Associate to support store management and drive sales by delivering exceptional customer experiences. You will partner with the management team on in-store priorities, inventory management, omni activities, and cashwrap efficiency while upholding company standards.

You will respond to customer and associate requests with urgency, maintain daily open/close tasks, and contribute to a positive work environment through teamwork and strong

Qualifications

• Minimum 2 years of workforce experience.
• High school graduate or equivalent.
• Demonstrates professional courtesy and positive attitude.

Responsibilities

• Model customer experience leader behaviors to drive KPI.
• Maintain store standards and complete open/close tasks.
• Plan daily activities and follow through on required actions.

Skills

Customer service

Communication

Time management

Technology fluency

Education

High school diploma or equivalent

Tools

POS Register

Job description

Designer Brands in Scottsdale, AZ is seeking a Store Associate to support store management and drive sales by delivering exceptional customer experiences. You will partner with the management team on in-store priorities, inventory management, omni activities, and cashwrap efficiency while upholding company standards.

You will respond to customer and associate requests with urgency, maintain daily open/close tasks, and contribute to a positive work environment through teamwork and strong