Store Experience Leader - Drive Sales & Style

TravisMathew; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

TravisMathew is seeking a dynamic Supervisor to lead the in-store sales and service experience, driving sales, KPIs, and profitability. You will mentor staff and uphold a high standard of customer care.

Responsibilities include maintaining product knowledge, supporting visual merchandising, and coordinating CRM and store events to reward repeat business. Prior retail leadership experience preferred.

Qualifications

• Bachelor’s Degree in Business or related field preferred.
• 1-3 years’ experience in retail store management.
• 2 years’ experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals.
• Connect with in-store clients and develop repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe.
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates.

Skills

MS Applications

Written & Verbal Communication

Team Mentoring

Cross-functional Collaboration

Decision Making

Flexible Hours

Client Services

Store Leadership

Retail Analytics

Customer Focus

Education

Bachelor’s Degree in Business or related field

1-3 years’ experience in retail store management

Tools

POS Systems

Back Office Software

Visual Merchandising Software

Recruitment & Training Tools

Job description

TravisMathew is seeking a dynamic Supervisor to lead the in-store sales and service experience, driving sales, KPIs, and profitability. You will mentor staff and uphold a high standard of customer care.

Responsibilities include maintaining product knowledge, supporting visual merchandising, and coordinating CRM and store events to reward repeat business. Prior retail leadership experience preferred.