Store Experience Leader

TravisMathew; Bellevue (KY); On-site; USD 32,000 - 34,000; Full time

Job summary

TravisMathew is seeking a Store Supervisor to lead in-store sales and service, drive KPI performance, and promote a strong sales culture. You will train and mentor part-time staff, build repeat client relationships, and maintain product knowledge across seasonal lines.

The role emphasizes cross-functional collaboration, visual merchandising, and event coordination to create a compelling shopping experience while meeting profitability targets at a premium lifestyle brand.

Qualifications

• Bachelor's degree in Business or related field preferred.
• 1-3 years’ experience in retail store management.
• 2 years’ experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe.
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates

Skills

Sales leadership

Customer service

Communication

Mentoring

Team management

Education

Bachelor’s Degree in Business or related field

Tools

POS systems

Microsoft Office

Back office operations

Visual merchandising

Recruitment & training

Job description

TravisMathew is seeking a Store Supervisor to lead in-store sales and service, drive KPI performance, and promote a strong sales culture. You will train and mentor part-time staff, build repeat client relationships, and maintain product knowledge across seasonal lines.

The role emphasizes cross-functional collaboration, visual merchandising, and event coordination to create a compelling shopping experience while meeting profitability targets at a premium lifestyle brand.