Retail Store Supervisor - Growth & Experience Leader

TravisMathew Company; Cincinnati, Northern (OH, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

TravisMathew is seeking a store Supervisor to lead the in-store sales and service experience, promoting a sales-driven culture to meet or exceed KPIs and profitability goals.

You will mentor part-time and seasonal staff, maintain apparel knowledge, and collaborate with merchandising to create a welcoming, outfit-head-to-toe shopping environment for clients.

This role requires flexibility to work non-traditional hours, weekends and holidays to support store initiatives.

Qualifications

• Bachelor’s degree in Business or related field preferred.
• 1-3 years’ experience in retail store management.
• 2 years’ experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe.
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates.

Skills

Microsoft Applications

POS systems

Back office operations

Communication skills

Mentorship

Cross-functional collaboration

Decision making

Non-traditional hours

Education

Bachelor’s Degree in Business or related field

Tools

POS systems

Back office software

Job description

TravisMathew is seeking a store Supervisor to lead the in-store sales and service experience, promoting a sales-driven culture to meet or exceed KPIs and profitability goals.

You will mentor part-time and seasonal staff, maintain apparel knowledge, and collaborate with merchandising to create a welcoming, outfit-head-to-toe shopping environment for clients.

This role requires flexibility to work non-traditional hours, weekends and holidays to support store initiatives.