Store Experience Leader

Timberland Corp.; Potomac Mills (VA); Hybrid; USD 26,000 - 39,000; Part time

Benefits offered by this job

40 paid hours of service time yearly

Discounts on ski passes

Free kayak rentals

Job summary

Timberland is seeking a Supervisor to support the store leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

You will help maximize profitability, foster an inclusive culture, and contribute to success in a fast-paced retail environment. Requires 1+ years in retail leadership and a high school diploma; associate degree preferred.

Qualifications

• 1+ years of retail or store leadership experience.
• High school diploma or equivalent; associate degree preferred.
• Proven ability to drive results through store teams.
• Strong verbal and written communication skills.
• Flexible in a fast-paced retail environment.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to deliver high engagement and productivity.
• Supervise daily store operations including opening/closing procedures.
• Support stockroom operations and ensure timely product flow to sales floor.
• Assist in training and onboarding new team members; provide feedback.
• Maintain visual merchandising standards and product replenishment.
• Support inventory integrity through shipping, receiving, and loss prevention.
• Promote community engagement and uphold safety policies.
• Foster an inclusive store environment encouraging collaboration.

Skills

Store leadership

Coaching

Customer engagement

Communication

Flexibility

Operations oversight

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Word

Excel

Retail software tools

Job description

Timberland is seeking a Supervisor to support the store leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

You will help maximize profitability, foster an inclusive culture, and contribute to success in a fast-paced retail environment. Requires 1+ years in retail leadership and a high school diploma; associate degree preferred.