Store Experience Lead - Sales, Service & Events

Belk; Fayetteville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Monthly bonus eligibility

Job summary

Belk is seeking a Selling Lead in Fayetteville, NC. This hourly role focuses on delivering excellent customer service, building genuine team and customer relationships, and driving store performance through personal and store metrics.

You will engage customers, guide events, and support omnichannel selling while upholding merchandising standards and policy knowledge. A monthly bonus is eligible, with flexible hours to meet store needs.

Qualifications

• At least 1 year of retail experience is required.
• Excellent customer service and communication skills are essential.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Drive store objectives by achieving personal and team metrics.
• Engage customers with personalized service and product recommendations.
• Process transactions accurately and answer inquiries.
• Lead onboarding and coaching to improve selling behaviors.
• Support omnichannel experiences with inventory and product knowledge.
• Maintain merchandise presentation and store recovery standards.

Skills

Retail experience

Customer service

Communication

Tech-savvy

Onboarding & coaching

Ownership & accountability

Tools

Windows OS

Job description

Belk is seeking a Selling Lead in Fayetteville, NC. This hourly role focuses on delivering excellent customer service, building genuine team and customer relationships, and driving store performance through personal and store metrics.

You will engage customers, guide events, and support omnichannel selling while upholding merchandising standards and policy knowledge. A monthly bonus is eligible, with flexible hours to meet store needs.