Sales Lead: Customer Experience & Growth (Bonus Eligible)

Belk; Boone (NC); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Monthly bonus

Job summary

Belk in Boone, NC seeks a Selling Lead to drive sales and store KPIs by building strong team and customer relationships and delivering memorable experiences. The role emphasizes customer outreach, events, and effective merchandising, with an hourly wage and monthly bonus eligibility.

The Selling Lead collaborates with store operations to ensure service excellence, supports onboarding, and helps sustain product knowledge and promotions across the team. A flexible schedule is required.

Qualifications

• Minimum 1+ year in retail or customer service.
• Ability to greet and assist customers with a personalized approach.
• Willingness to work nights, weekends, and holidays as needed.
• Comfortable using handheld devices and basic store tech.

Responsibilities

• Demonstrate ownership to achieve store, team, and personal metrics.
• Create memorable store experiences through relationships and events.
• Greet and assist customers and provide personalized service.
• Process transactions accurately and handle inquiries professionally.
• Support selling behaviors and onboarding to improve metrics.
• Leverage selling tools to enable seamless omnichannel experiences.
• Maintain policy knowledge and communicate promotions and events to the team.
• Foster a positive store culture and recognize team achievements.
• Maintain appealing selling areas and stock presentation per brand standards.
• Lead store fulfillment and asset protection following safety protocols.

Skills

Customer service

Sales driven

Team collaboration

Tech savvy

Flexible schedule

Communication

Omnichannel knowledge

Retail experience

Stamina

Tools

Windows OS

Job description

Belk in Boone, NC seeks a Selling Lead to drive sales and store KPIs by building strong team and customer relationships and delivering memorable experiences. The role emphasizes customer outreach, events, and effective merchandising, with an hourly wage and monthly bonus eligibility.

The Selling Lead collaborates with store operations to ensure service excellence, supports onboarding, and helps sustain product knowledge and promotions across the team. A flexible schedule is required.