Store Experience Lead: Customer & Team Growth

Five Below; City of Troy (NY); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Accommodations for disabilities

Job summary

Five Below is hiring in Troy, NY for an hourly Store Manager on Duty to lead crew and deliver a WOW guest experience. You will supervise daily activities, train associates, and help maintain stock while ensuring a fast, friendly checkout.

The role requires 1+ year of management experience, strong communication skills, and the ability to multitask in a energetic retail environment. Flexible scheduling may include weekends and evenings.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Wows customers through personal contact and ensures fast, friendly checkout.
• Oversee daily activities of store associates and ensure excellent customer service.
• Assist with receiving, unpacking, and stocking to keep floor replenished.
• Act as Manager on Duty, overseeing operations, staff, and issues.
• Open or close the store, secure cash, lock doors, and set alarms.

Skills

Customer service

Management

Communication

Team leadership

Education

High School Diploma

College experience

Job description

Five Below is hiring in Troy, NY for an hourly Store Manager on Duty to lead crew and deliver a WOW guest experience. You will supervise daily activities, train associates, and help maintain stock while ensuring a fast, friendly checkout.

The role requires 1+ year of management experience, strong communication skills, and the ability to multitask in a energetic retail environment. Flexible scheduling may include weekends and evenings.