Store Operations & Customer Experience Lead

Five Below

City of Kingston (NY)

On-site

USD 19,000 - 27,000

Full time

6 days ago
Be an early applicant
Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Five Below is seeking an hourly crew supervisor for our Kingston, NY store. Lead a small team, deliver WOW customer service, and help run daily store operations with a fast, friendly checkout experience for every guest.

You will train associates, open/close the store, drive sales, and maintain merchandise, safety standards, and strong guest interactions. Flexible scheduling, 18+ required, prior leadership preferred.

Qualifications

  • Minimum 1 year of management experience.
  • Excellent verbal and written communication skills.
  • Ability to multi-task.
  • Creative thinking.
  • Ability to maintain composure under pressure.

Responsibilities

  • Wows customers through personal contact with guests.
  • Trains crew on the BEST customer service experience.
  • Oversees daily activities of store associates.
  • Assists with receiving, unpacking, and stocking.
  • Acts as Manager on Duty when needed.
  • Opens and closes the store, secures cash and sets alarms.
  • Supports onboarding and training of associates.
  • Drives sales and controls expenses.
  • Collaborates with store leadership on merchandising.
  • Performs general store maintenance.

Skills

Verbal communication
Written communication
Multi-tasking
Creative thinking
Composure under pressure

Education

High School Graduate or equivalent
College experience preferred

Job description

Five Below is seeking an hourly crew supervisor for our Kingston, NY store. Lead a small team, deliver WOW customer service, and help run daily store operations with a fast, friendly checkout experience for every guest.

You will train associates, open/close the store, drive sales, and maintain merchandise, safety standards, and strong guest interactions. Flexible scheduling, 18+ required, prior leadership preferred.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Store Operations & Customer Experience Lead
Store Operations & Customer Experience Lead

Five Below • City of Kingston (NY)

On-site
USD 19,000 - 28,000
Interim Store Operations Lead
Interim Store Operations Lead

Five Below • New York (NY)

On-site
USD 20,000 - 28,000
Store Support Lead — Customer Experience & Ops
Store Support Lead — Customer Experience & Ops

Five Below • New York (NY)

On-site
USD 25,000 - 28,000
Store Operations & Customer Experience Lead
Store Operations & Customer Experience Lead

Five Below • Burlington (MA)

On-site
USD 18,000 - 26,000
Store Operations & Customer Experience Lead
Store Operations & Customer Experience Lead

Five Below • Town of Oyster Bay (NY)

On-site
USD 23,000 - 26,000
Store Operations Lead
Store Operations Lead

Five Below • Jeffersonville (IN)

On-site
USD 14,000 - 18,000
Store Operations & Customer Service Lead
Store Operations & Customer Service Lead

Five Below • New York (NY)

On-site
USD 23,000 - 26,000
Store Operations & Customer Experience Lead
Store Operations & Customer Experience Lead

Five Below • Rio Rancho (NM)

On-site
USD 17,000 - 19,000
Health coverage
Financial wellness
Personal wellness
Store Operations & Customer Experience Lead
Store Operations & Customer Experience Lead

Five Below • Chambersburg

On-site
USD 15,000 - 18,000
Store Operations Lead — Customer Experience
Store Operations Lead — Customer Experience

Five Below • City of White Plains (NY)

On-site
USD 23,000 - 26,000