Store Assistant Manager — Lead Team, Elevate Experience

stevemaddenretailcareers; San Diego (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility

Paid Time Off

Employee Discount

Tuition Reimbursement

Career Growth

Employee Referral Program

Job summary

Steve Madden is seeking a Store Assistant Manager (full-time) in San Diego to collaborate with the Store Manager on daily operations and people leadership. You will guide a team to deliver exceptional customer experiences and uphold brand standards.

You will drive merchandising execution, support hiring and training, manage inventory, and ensure loss prevention practices are followed while maintaining a strong store presence.

Qualifications

• Minimum of 3-5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
• Ability to process information or merchandise through the computer system and POS register system.

Responsibilities

• Partner with the Store Manager to maximize profitability by ensuring customer engagement, merchandising, operations, and community connection are aligned with standards.
• Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
• Partner with the Store Manager to implement visual merchandising directives to maintain brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Partner with the Store Manager to ensure compliance with loss prevention and safety policies and procedures.
• Assist in training, operations, sales, visual merchandising, inventory management, store administration, and customer service.
• Foster an environment of development and accountability.
• Process information or merchandise through the POS system.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Skills

Retail Experience

Customer Service

Staff Development

Organizational Skills

Communication

Sales & Merchandising

Education

High School Diploma

Tools

POS System

Job description

Steve Madden is seeking a Store Assistant Manager (full-time) in San Diego to collaborate with the Store Manager on daily operations and people leadership. You will guide a team to deliver exceptional customer experiences and uphold brand standards.

You will drive merchandising execution, support hiring and training, manage inventory, and ensure loss prevention practices are followed while maintaining a strong store presence.