Retail Assistant Manager: Lead Store Operations

R301US Hibbett Retail, Inc.; Greenville (NC); On-site; USD 15,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. in Greenville, North Carolina seeks an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service. The role emphasizes owning exceptional customer service and promoting merchandise across departments.

In the absence of the Store Manager, you will assume supervisory duties, assist in staffing and training, and help drive store goals while maintaining store policies and standards.

Qualifications

• Retail experience in footwear and athletic apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet store goals.
• Self-starter with initiative to take on tasks.
• Strong attention to detail with multiple tasks.
• Team-player focused on customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling store assets.
• Help establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibilities in the Store Manager's absence.
• Assist in recruiting, training, and evaluating personnel.
• Provide knowledge and guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to complete department responsibilities and standards.
• Promote and sell services and merchandise provided by the store.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service

Team leadership

Initiative / self-starter

Attention to detail

Multitasking

Job description

Hibbett Retail, Inc. in Greenville, North Carolina seeks an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service. The role emphasizes owning exceptional customer service and promoting merchandise across departments.

In the absence of the Store Manager, you will assume supervisory duties, assist in staffing and training, and help drive store goals while maintaining store policies and standards.