Assistant Store Manager — Retail Operations & Service

R301US Hibbett Retail, Inc.; Jacksonville (NC); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett Retail, Inc. in Jacksonville, NC is seeking an Assistant Manager for the Operations department. The role supports the Store Manager in daily store functions, assists with selling, restocking, merchandising, ordering and scheduling, and leads staff in the Manager's absence.

It requires customer service focus and knowledge of store operations. The position emphasizes delivering outstanding customer service, managing inventory and expenses, and promoting merchandise while adhering to

Qualifications

• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail and organization.
• Team-player with initiative.
• Experience in retail apparel preferred.

Responsibilities

• Assist the Store Manager in controlling store assets.
• Establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in recruiting, training, and evaluating personnel.
• Provide knowledge and guidance to employees and customers.
• Monitor inventory, sales statistics and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Deliver extraordinary customer service to customers entering the store.
• Promote and sell services and merchandise provided by the store.
• Uphold all company policies and procedures.

Skills

Customer service

Communication skills

Team leadership

Retail operations

Attention to detail

Scheduling

Job description

Hibbett Retail, Inc. in Jacksonville, NC is seeking an Assistant Manager for the Operations department. The role supports the Store Manager in daily store functions, assists with selling, restocking, merchandising, ordering and scheduling, and leads staff in the Manager's absence.

It requires customer service focus and knowledge of store operations. The position emphasizes delivering outstanding customer service, managing inventory and expenses, and promoting merchandise while adhering to