Store Area Supervisor: Lead Merch & Guest Experience

Ocean-State-Job-Lot; Weymouth (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Generous Paid Time Off

Comprehensive Health & Wellness

Flexible Spending Account (FSA)

Short-Term Disability

Accolade Care

Job summary

Ocean State Job Lot in Weymouth, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising of assigned areas, ensuring smooth freight flow and a superior customer experience under the guidance of a Team Leader.

This role serves as a development path toward future OSJL leadership, with responsibilities for scheduling, coaching, training, pricing checks, backroom stock control, and maintaining company standards.

Qualifications

• 1+ years in retail or similar environment.
• Experience in customer service and training.
• Experience ordering, receiving, stocking, and maintaining merchandise.
• Available nights and weekends.
• Must be 18+.

Responsibilities

• Champion exceptional customer service for diverse clientele, fostering a welcoming environment.
• Bridge the gap between customers and corporate customer service for effective resolutions.
• Promote company-wide customer initiatives (donations, loyalty programs, promotions).
• Create effective work schedules for your assigned area.
• Provide guidance and support to your team to ensure task completion and a collaborative environment.
• Support training for store associates in your area, fostering growth across levels.
• Manage merchandise presentation and adherence to company guidelines.
• Maintain signage, ticketing, and backroom stock control.

Skills

Customer service

Training

Merchandise ordering

Google Workspace

Qlik

Tools

Google Workspace

Qlik

Job description

Ocean State Job Lot in Weymouth, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising of assigned areas, ensuring smooth freight flow and a superior customer experience under the guidance of a Team Leader.

This role serves as a development path toward future OSJL leadership, with responsibilities for scheduling, coaching, training, pricing checks, backroom stock control, and maintaining company standards.