Store Area Supervisor: Lead Merch & Customer Experience

Ocean State Job Lot; Weymouth (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Generous Paid Time Off

Comprehensive Health & Wellness

Flexible Spending Account (FSA)

Short-Term Disability

Accolade Care

Job summary

Ocean State Job Lot in Weymouth, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas, with emphasis on customer experience and teamwork.

You will work under a Team Leader, help with schedules, training, and store presentation, and participate in growth toward leadership roles while enjoying a 30% associate discount and comprehensive benefits.

Qualifications

• 1+ year professional experience in other retail environments is required.
• Prior customer service experience, training experience, and prior merchandise ordering, receiving, stocking, and maintenance experience in other retail environments is preferred.
• Computer skills (Google platform including Email, Sites, Slides, Drive, Docs, Sheets) and Qlik.
• Availability to work as needed by the business including nights and weekends.
• Must be 18 years of age or older.

Responsibilities

• Provide exceptional customer service in a diverse environment.
• Bridge customer needs with corporate service to resolve issues.
• Promote company-wide customer initiatives and programs.
• Create effective work schedules for the assigned area.
• Support training and development of store associates.

Skills

Customer service

Retail experience

Teamwork

Tools

Google Suite

Qlik

Job description

Ocean State Job Lot in Weymouth, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas, with emphasis on customer experience and teamwork.

You will work under a Team Leader, help with schedules, training, and store presentation, and participate in growth toward leadership roles while enjoying a 30% associate discount and comprehensive benefits.