Store Area Supervisor - Lead Merchandising & Service

Ocean State Job Lot; Medway (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

30% associate discount

Wellbeing Time & Care.com Access

Generous Paid Time Off

Comprehensive Health & Wellness

Flexible Spending Account (FSA)

Short-Term Disability

Accolade Care

Job summary

Ocean State Job Lot is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas, with guidance from a Team Leader. This role emphasizes delivering outstanding customer experiences and managing freight flow while supporting a path to future OSJL leadership.

The position requires 1+ years of retail experience, strong customer service skills, and availability including nights and weekends. Health benefits and a robust perk set are offered.

Qualifications

• 1+ years in retail environments.
• Customer service and training experience preferred.
• Experience with merchandise ordering, receiving, stocking, and maintenance in retail environments.

Responsibilities

• Champion exceptional customer service and create a welcoming environment.
• Bridge the gap between customers and corporate customer service for effective resolutions.
• Promote company-wide customer initiatives and loyalty programs.
• Create effective work schedules for the assigned area.
• Provide guidance and support to the team to ensure task completion and motivation.
• Support training for store associates in your area.

Skills

Retail experience

Customer service

Training experience

Merchandise ordering

Stocking

Computer skills

Tools

Google Suite

Qlik

Job description

Ocean State Job Lot is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas, with guidance from a Team Leader. This role emphasizes delivering outstanding customer experiences and managing freight flow while supporting a path to future OSJL leadership.

The position requires 1+ years of retail experience, strong customer service skills, and availability including nights and weekends. Health benefits and a robust perk set are offered.