Retail Area Supervisor: Lead Merch & Guest Experience

Ocean State Job Lot; Dedham (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Paid Time Off: Sick Time, Vacation, &

Comprehensive Health & Wellness

Flexible Spending Account (FSA)

Short-Term Disability

Accolade Care

Referral Bonus

Tuition Reimbursement

Profit Sharing Bonus

401K

OSJL Vacations & Discounts

Job summary

Ocean State Job Lot in Dedham, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising for assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader.

This role serves as a development path toward leadership positions, with opportunities for growth across the OSJL team, and includes a 30% associate discount and a comprehensive benefits package.

Qualifications

• 1+ years of professional retail experience.
• Customer service and training experience preferred.
• Experience with merchandise ordering, receiving, stocking, and maintenance.
• Computer skills in Google apps and Qlik.
• Availability to work nights and weekends.
• Must be 18 years or older.

Responsibilities

• Deliver exceptional customer service and foster an inclusive environment.
• Bridge customer needs with corporate service for timely resolutions.
• Promote store initiatives and loyalty programs.
• Create effective work schedules for the assigned area.
• Support and guide team to complete tasks and grow together.

Skills

Customer service

Training experience

Merchandise ordering

Receiving

Stocking

Maintenance

Google Workspace

Qlik

Evening/Night shifts

Tools

Google Workspace

Qlik

Job description

Ocean State Job Lot in Dedham, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising for assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader.

This role serves as a development path toward leadership positions, with opportunities for growth across the OSJL team, and includes a 30% associate discount and a comprehensive benefits package.